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| НОВЫЙ ГОД СИМВОЛ 2013 ГОДАУКРАШЕНИЯ КАРНАВАЛ НА НОВЫЙ ГОД РАСПРОДАЖА |  |
CRM. От концепции к технологии Пи этом основными функциональными блоками большинства CRM систем являются: Блок SFA (Sales Force Au oma io ) - Автоматизация деятельности торговых представителей. Блок MA - (Marke i g Au oma io ) - Автоматизация маркетинга. Блок CSS - (Cus omer Service & Suppor ) - Автоматизация службы поддержки и обслуживания клиентов. Ядром любой CRM-системы является база данных, которая интегрирует все контакты, позволяет собрать в ней информацию и провести интеграцию со всеми другими корпоративными информационными системами, включая ERP. Переводя информацию в единую базу данных в рамках CRM- системы, мы повышаем шансы "зацепить" клиента. Кроме того, минимизируется дублирование информации, дублирование усилий, а это уже сокращение затрат. При этом все процессы взаимодействия с клиентами должны управляться через согласованный набор процедур, построенный на основе единой технологии, позволяющей создать общее впечатление о компании и ее продукте. Очень часто потребитель имеет разрозненное, фрагментарное мнение о компании, полученное через взаимодействие по разным каналам, таким, как телефон, факс, электронную почту, Интернет и т.д. Несогласованность каналов приводит к отсутствию целостной картины о компании. | |
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Устрание причин заболеваний. Ортомоль это новый метод для лечения и профилактики болезней. Orthomol - ортомолекулярная медицина.