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 Empirical findings from urban water utilities in a low-income country Determinants of customer decisions to pay utility water bills promptly.
Наименование:

Empirical findings from urban water utilities in a low-income country Determinants of customer decisions to pay utility water bills promptly.

автор Josses M. издательство Книга по Требованию Организация здравоохранения
Cтраниц 276        мягкая обложка       
Аннотация:The findings also show that customer gender, income, ocupation, and tenure status have significant direct relationships with intentions to pay, but their effects are much smaller compared to the joint influence of attitudes, perceived control and social pressure. These results have implications for improving revenue collection through customer-focused initiatives. Improving revenue collection and minimising ' bad debts' is currently a top priority for utility managers. Moreover, the effects of gender and occupation are completely mediated by perceived control and social pressure respectively. This study used data from a survey of 505 customers in eight towns in Uganda, to establish the determinants of customer decisions to pay water bills promptly. Perceived control was found to reflect both internal and external impediments, many of which relate to service issues that are within the control of managers. Regression analysis showed that attitudes, perceived ease or difficulty of paying on time (perceived control), as well as social pressure, strongly influence intentions to pay, which in turn directly affects actual prompt bill payment behaviour.
Автор: Josses M.
Издательство: Книга по Требованию
Год:2009
Цена:
3214 руб
Нет в наличии
Поиск: Empirical findings from urban water utilities in a low-income country Determinants of customer decisions to pay utility water bills promptly.
НОВЫЙ ГОД СИМВОЛ 2013 ГОДАУКРАШЕНИЯ
КАРНАВАЛ НА НОВЫЙ ГОД РАСПРОДАЖА
Ортомолекулярная медицина Orthomol Устрание причин заболеваний. Ортомоль это новый метод для лечения и профилактики болезней. Orthomol - ортомолекулярная медицина.
Лекции по международному частному праву

Продавец обязан обеспечить доставку товара, заключив договор перевозки и оплатив фрахт. Однако все риски переходят на покупателя в момент перехода товара через поручни судна. CIF - Все риски (Стоимость, страхование, фрахт) переходят на покупателя в момент перехода товара через поручни судна. При этом поставщик оплачивает фрахт и обеспечивает страхование товара с минимальным покрытием (минимальные риски, минимальная сумма страховки). CP – cos pay o Перевозка оплачивается до определенного места назначения. Поставщик обязан обеспечить доставку товара, уплатив плату за перевозку. Однако риск переходит с продавца на покупателя в момент сдачи товара первому перевозчику. CIP – cos i susa ce paid. Перевозка и страхование оплачиваются до определенного пункта назначения. Риски переходят в момент сдачи товара первому перевозчику, при этом продавец отвечает за перевозку и страхование с минимальным покрытием. 4. D: DAF, DES, DEQ, DDU, DDP DAF – «Поставлено до границы». Продавец обязан передать покупателю неразгруженный товар в согласованном пограничном пункте. В этот же момент переходят риски. Границей может быть любая граница, включая границу страны экспорта. DES – «Поставлено с судна».
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