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 Private Club Member Perspectives of Service Quality. An Exploratory Investigation of the Private Club Sector of the Hospitality Industry
Наименование:

Private Club Member Perspectives of Service Quality. An Exploratory Investigation of the Private Club Sector of the Hospitality Industry

издательство Книга по Требованию Искусство управления в организации
Cтраниц 92        мягкая обложка       
Аннотация:The private club may be considered to be unique because the members are also the owners of the club in which the events occur. The intent of this work was to determine if and to what extent members of private clubs have unique perceptions about the services they are afforded by the clubs to which they belong and of which they hold ownership or in which they have a vested interest. There has been no published academic research reported in the literature on member perceptions of service in private clubs. This work is an exploratory research study of member perceptions of service provided in private clubs. A study of these perceptions will be of value to club managers and hospitality students, and can be used to improve not only the services provided in private clubs to their members, but to increase the value of the private club to members. Country club members are demanding greater value from their clubs through improvements in cuisine and other modernizations. Strategic analysis of private club member views using the Critical Incident Technique provide a high level of insight into the basis for negative and positive service encounters.
Издательство: Книга по Требованию
Год:2008
Цена:
1996 руб
Нет в наличии
Поиск: Private Club Member Perspectives of Service Quality. An Exploratory Investigation of the Private Club Sector of the Hospitality Industry
НОВЫЙ ГОД СИМВОЛ 2013 ГОДАУКРАШЕНИЯ
КАРНАВАЛ НА НОВЫЙ ГОД РАСПРОДАЖА
Ортомолекулярная медицина Orthomol Устрание причин заболеваний. Ортомоль это новый метод для лечения и профилактики болезней. Orthomol - ортомолекулярная медицина.
Коммуникативный метод обучения иностранным языкам

Содержание:Введение Глава I. Теоретическая часть 1.1 Акт общения как коммуникативная единица 1.2 История возникновения коммуникативного метода обучения 1.3 Сущность коммуникативного метода обучения иностранным языкам Глава II.Практическая часть 2.1 Рекомендации по практическому использованию коммуникативного метода обучения иностранным языкам 2.1.1 Планирование составление тематического плана 2.1.2 Использование условно–речевых упражнений 2.1.3 Использование учебных правил при формировании грамматических задач 2.1.4 Упражнения для работы с разговорным текстом 2.2. План урока по теме s clubs, wi er swimmi g clubs a d o her hobby clubs i Russia? How do you hi k i s clubs ca be useful for our socie y? Why? I hi k ha our hobby ca help us o mee ew frie ds. Do you agree wi h me? 5. Домашние задание. Подведение итогов урока. (3 минуты) A d ow we fi ish our lesso , a home you mus o do ex. 3 -4 o he 114 page, o he las lesso you speak abou your hobby, use he ew words. Заключение В ходе работы было выявлен, что первую строчку в рейтинге популярности методик активно удерживает коммуникативный подход, который, как следует из его названия, направлен на практику общения.
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