www.bookin.org.ru Книги Интернет магазин +79015461416

    есть на складе           
Салаты сборник рецептов

 Creating an Informed Customer Service Model. Using Action Research
Наименование:

Creating an Informed Customer Service Model. Using Action Research

издательство Книга по Требованию Экономическая теория
Cтраниц 104        мягкая обложка       
Аннотация:Using Action Research,"Creating an Informed Customer Service Model" leads you through one organizations process for the devlopment of a framework for a new customer service model, further organization development and a clearer vision for leadership and employee development to better meet the needs of their customers. jennie. deneka@presencingcoachinggroup. ca Whether consumer, client or customers all come equipped with increased knowledge, more questions and a need to participate in decision making and all that it may encompasses. Meeting customer service needs of the consumer in healthcare has become one of the greatest challenges for that industry. Any service industy is a challenging enough environment without having to second guess the needs of your customers. No longer is healthcare a place where the healthcare professionals knows what is best. What if you could build the ideal customer service model for your organization, based on the feedback from past consumers?
Издательство: Книга по Требованию
Год:2008
Цена:
2007 руб
Нет в наличии
Поиск: Creating an Informed Customer Service Model. Using Action Research
НОВЫЙ ГОД СИМВОЛ 2013 ГОДАУКРАШЕНИЯ
КАРНАВАЛ НА НОВЫЙ ГОД РАСПРОДАЖА
Ортомолекулярная медицина Orthomol Устрание причин заболеваний. Ортомоль это новый метод для лечения и профилактики болезней. Orthomol - ортомолекулярная медицина.
Ethernet в городских сетях

Легкость масштабирования была заложена еще при разработке технологии, что обеспечило ей конкурентные преимущества перед технологиями с кольцевыми топологиями. В настоящее время серийно производятся устройства, поддерживающие 10 Гбит/с, и вполне вероятно, что уже через несколько лет E her e достигнет скорости 40, 80 или даже 100 Гбит/с. Хотя E her e была задумана как разделяемая среда передачи, последующее развитие самого стандарта, технологий более высоких уровней модели OSI и оборудования позволяет ей на равных соперничать со всеми конкурирующими системами. Прежде всего это отразилось в том, что были созданы механизмы, гарантирующие качество обслуживания, что дает возможность использовать E her e для передачи мультимедийных данных. Развитием технологии E her e в городских сетях занимается Форум Me ro E her e (MEF) - некоммерческая организация, созданная для продвижения концепции построения операторских сетей на основе E her e и ускорения их развертывания во всем мире. Участниками Форума являются ведущие сервис-провайдеры, крупнейшие операторы связи, практически все известные производители сетевого, телекоммуникационного и тестового оборудования, а также ряд других компаний, проявляющих интерес к рынку Me ro E her e . В октябре 2003 г. Me ro E her e Forum (MEF) ратифицировал первый стандарт, описывающий службы Me ro E her e : MEF ech ical Specifica io - E her e Services Model Phase 1.
Лоток для кухни раздвижной, 30(50,5)х42,5x6,5 см.
Для хранения столовых приборов. Беречь от огня (t -40+100 C). Срок годности не ограничен. Размер: 30(50,5)х42,5x6,5 см
561 руб
Раздел: Лотки для столовых приборов
Папка-сумка "Тролли", А4.
Папка текстильная формованная из вспененного полимера. Формат: А4. Лицевая сторона с выдавленными элементами 3D.
481 руб
Раздел: Папки-портфели, папки с наполнением
Фигурка декоративная "Колокольчик", 6x10 см.
Осторожно, хрупкое изделие! Материал: металл, австрийские кристаллы. Размер: 6x10 см. Товар не подлежит обязательной сертификации.
358 руб
Раздел: Миниатюры
Книжный магазин bookin.org.ruCustomer Service: Building Successful Skills for the Twenty-First Century
Insights and tips are also provided for customer service supervisory personnel. Robert W. L. The McGraw-Hill Companies  
1825 руб
Cell Phone Connection Switching Behavior. An application of Markovian Model and Logistic Regression ModelCell Phone Connection Switching Behavior. An application of Markovian Model and Logistic Regression Model
And at 5% level of significance the logistic regression model is well fitted with the ten significant covariates. A. F. M. E.H. Книга по Требованию  
1996 руб
An Event-Condition-Action Approach to Enforce Business Rules Execution Implementing an Active Functionality Service on Different Platforms.An Event-Condition-Action Approach to Enforce Business Rules Execution Implementing an Active Functionality Service on Different
This is materialized as a service-based architecture which is founded on three main pillars: an ontology-based infrastructure, event notifications and service-oriented principles. Книга по Требованию  
1996 руб
INFECTION CONTROL IN AN EMERGENCY MEDICAL SERVICE. A SOUTH AFRICAN PERSPECTIVEINFECTION CONTROL IN AN EMERGENCY MEDICAL SERVICE. A SOUTH AFRICAN PERSPECTIVE
This quantitative, non experimental study took place in an EMS in South Africa. Sageshin N. Книга по Требованию  
2783 руб
A study among customer service professionals in the call centre industry in India Job Burnout.A study among customer service professionals in the call centre industry in India Job Burnout.
However, there is hardly any detailed and systematic understanding of the management practices and outcomes of call centres in India and therefore this book examines job burnout among call centres CSRs in Shilpa J. Книга по Требованию  
3050 руб
The Adult Learner, Professional Development, and the Literacy Coach. An Effective Professional Development ModelThe Adult Learner, Professional Development, and the Literacy Coach. An Effective Professional Development Model
However, little has been done to determine what coaches must do to be deemed effective. Gaysha B. Книга по Требованию  
1893 руб
The Information Security Maturity Model The Information Security Maturity Model (ISMM). A Comprehensive Approach for Researchers and Practitioners
In attempting to tackle such an issue, we offer security professionals and academic researchers a new tool, called the ISMM model, as a result of a structured research methodology that takes into account both of the quantitative and qualitative Saad S.A. Книга по Требованию  
2402 руб
AN INFORMATION INFRASTRUCTURE AND INSTITUTIONAL THEORY PERSPECTIVE. on Decentralization and Sustainability of ICT Based Health Information Systems in Developing Countries: A Case Study from TanzaniaAN INFORMATION INFRASTRUCTURE AND INSTITUTIONAL THEORY PERSPECTIVE. on Decentralization and Sustainability of ICT Based Health Information Systems in Developing
In analyzing the case study through various concepts drawn from institutional theory and information infrastructure perspective, the book develops key insights towards addressing this paradox. Honest K. Книга по Требованию  
2783 руб
Developing a Digital Library Software on LAMP Architecture. An Information Professional ApproachDeveloping a Digital Library Software on LAMP Architecture. An Information Professional Approach
The book includes initial studies of functions of open source digital library software. Shriram P. Книга по Требованию  
1922 руб
Environmental Scanning and Investment Decision Quality. An Information Processing PerspectiveEnvironmental Scanning and Investment Decision Quality. An Information Processing Perspective
Regression analysis show that the quality of decision is positively and significantly related to extent of economic and competition information and formality of method used to scan competition information. Nik M.N.M. Книга по Требованию  
2279 руб
Modeling US Energy Policy with Threshold 21. Understanding Energy Issues and Informing the U.S. Energy Policy Debate with T21, an Integrated Dynamic Simulation Tool.Modeling US Energy Policy with Threshold 21. Understanding Energy Issues and Informing the U.S. Energy Policy Debate with T21, an Integrated Dynamic Simulation
The purpose of this study is to analyze T21-USA, by highlighting its flexibility and transparency. Книга по Требованию  
3190 руб
Development of an Intelligent Recommender System for E-Guided Tourism. Modeling Service and Product Discrimination in E-Guided Tourism –Developing a Recommender System Using Neuro-Rough ApproachDevelopment of an Intelligent Recommender System for E-Guided Tourism. Modeling Service and Product Discrimination in E-Guided Tourism –Developing a Recommender
Present case study also has the flavor of multi-criteria driven recommender system and modeled through a heuristics method combining both Rough set and Neural Network. SOUMYA B. Книга по Требованию  
2007 руб
Reply to an order by the Chicago city council for information respecting improvements made under the 1907 ordinances in service, operation and equipment of the Chicago surface traction companiesReply to an order by the Chicago city council for information respecting improvements made under the 1907 ordinances in service, operation and equipment of the
Книга по Требованию  
362 руб
A Strategic Framework for e-business Value Creation:. An Empirical Investigation on e-banking in Jordanian Banking Services Industry A Strategic Framework for e-business Value Creation:. An Empirical Investigation on e-banking in Jordanian Banking Services Industry (e-TOEECLN
This thesis describes a quantitative post-positivist research in the field of e-business, more specifically, in value creation through carrying out e-business in banking services industry (e-banking). Ali A. Книга по Требованию  
3050 руб
Exploiting Service Usage Information for Optimizing Service Management Modern Internet Services.Exploiting Service Usage Information for Optimizing Service Management Modern Internet Services.
It is difficult for service providers to manage these Internet services, because: (1) they exhibit complex structural organization, where component middleware (such as Java EE) is often used as building platform, and (2) complex session- oriented Alexander T. Книга по Требованию  
3190 руб
TREATING FEAR OF FLYING USING BIOFEEDBACK AND VIRTUAL REALITY. A clinical trial for the treatment of flying phobia using an alternative behavior model that incorporates biofeedback and virtual reality therapy.TREATING FEAR OF FLYING USING BIOFEEDBACK AND VIRTUAL REALITY. A clinical trial for the treatment of flying phobia using an alternative behavior model that
This study examined an experimental behavioral therapy protocol using virtual reality for fear of flying (FOF) in comparison to the existing standard treatment protocol commonly employed of exposure therapy. Jayme A. Книга по Требованию  
1980 руб
Service Quality of Credit Card Issuers in Malaysia. Measured by the SERVQUAL ModelService Quality of Credit Card Issuers in Malaysia. Measured by the SERVQUAL Model
It is a form of attitude,and results from comparison of expectations to perceptions of performance received. Han K.T. Книга по Требованию  
1980 руб
Semantic Search Systems based on Triple Stores. A new model for aggregating, combining and retrieving informationSemantic Search Systems based on Triple Stores. A new model for aggregating, combining and retrieving information
To successfully accomplish this migration three main directions shall be considered: different media formats, different information sources and different search strategies. Luigi L. Книга по Требованию  
1996 руб
An Analysis of the Effect of Fortified Foods on Health Status among Under-five Bangladeshi Children Appication of Multivariate Ordered Probit Model.An Analysis of the Effect of Fortified Foods on Health Status among Under-five Bangladeshi Children Appication of Multivariate Ordered Probit
In this study,I have described the application of probit Model for ordered categorical data to find out whether there was significant effect of fortified biscuits on health status of under-five children. Sabria K. Книга по Требованию  
1996 руб
An Investigation Using Diagonalization Methods, Monte Carlo Simulations and Density Functional Theory Kinetic Lattice Gas Models for Adsorption, Desorption and Diffusion.An Investigation Using Diagonalization Methods, Monte Carlo Simulations and Density Functional Theory Kinetic Lattice Gas Models for Adsorption, Desorption and
This book documents several projects which investigate adsorbate systems in or away from equilibrium and the influence of lateral interactions on their measurable properties. Jean-Sabin M. Книга по Требованию  
3214 руб
An evaluation of the effectiveness of Information Systems. IS Planning, Project Governance, IS/IT Governance, Change ManagementAn evaluation of the effectiveness of Information Systems. IS Planning, Project Governance, IS/IT Governance, Change
The review also includes an evaluation of the effectiveness of change management programs as the implementation of IS inevitably brings about change. Tebogo I.M. Книга по Требованию  
1996 руб
Best Practices in Literacy Instruction Kindergarten through Grade Five. An Eight-Week Professional Development In ServiceBest Practices in Literacy Instruction Kindergarten through Grade Five. An Eight-Week Professional Development In
Administrators, literacy specialists and P. D. facilitators should find this paper useful as a model for planning sustained professional development despite limited funding and resources. Mary N. Книга по Требованию  
1996 руб
Internal Service Systems and Cultural Differences. An Exploratory Study of Switzerland, Australia and SingaporeInternal Service Systems and Cultural Differences. An Exploratory Study of Switzerland, Australia and Singapore
In the case of this book different dimensions of culture will be discussed and are the foundation of the internal service evaluations. Andreas W. Книга по Требованию  
3214 руб
Information Systems Adoption. A Study of the Technology Acceptance ModelInformation Systems Adoption. A Study of the Technology Acceptance Model
Implementing computer systems is considered to be the most important phase in information systems development. Aziz A. Книга по Требованию  
2768 руб
Study of Management Information Systems in Birmingham Primary Schools. An evaluative case study of the use of management information systems in Birmingham primary schools 1999-2002Study of Management Information Systems in Birmingham Primary Schools. An evaluative case study of the use of management information systems in Birmingham
Analysis was from data collected through a questionnaire in May 1999 and semi structured interviews conducted amongst a mixture of staff at 20 schools September 1999 until September 2001. Alan S. Книга по Требованию  
3233 руб
Theory and Model Building. Towards a Knowledge-Based Theory of The Hospital The Knowledge-Creating Hospital:Theory and Model Building. Towards a Knowledge-Based Theory of The Hospital The Knowledge-Creating Hospital:
This book consists of two parts. Книга по Требованию  
2415 руб
Self-fulfilling Prophecy in Self-regulated Learning. How Quality Information about an Instructional Medium Impacts on Achievement and SatisfactionSelf-fulfilling Prophecy in Self-regulated Learning. How Quality Information about an Instructional Medium Impacts on Achievement and
Furthermore, for educational practicioners, the consideration of the impact of media-related quality information provides a simple yet effective tool to affect their students` achievement and satisfaction in self-regulated Книга по Требованию  
3233 руб
Common Sense and Folksonomy. Engineering a Model for an Intelligent Search SystemCommon Sense and Folksonomy. Engineering a Model for an Intelligent Search System
Users tag information based on their own experiences, preferences and common sense. Книга по Требованию  
2007 руб
An Assessment of Attitudes Held by Pre-Service Teachers Perception of Students with Disabilities.An Assessment of Attitudes Held by Pre-Service Teachers Perception of Students with Disabilities.
In other words, did the type of disability affect the pre-service teachers attitudes toward that person? Suzanne G.K. Книга по Требованию  
2007 руб
Komplexe Interventionen an koronaren Bifurkationen. in einem Bench ModellKomplexe Interventionen an koronaren Bifurkationen. in einem Bench Modell
In Projekt B wurden beim provisional T-Stenting unterschiedliche kissing Ballon Strategien miteinander verglichen, um die Ergebnisse am Stent im Hauptgefaess und im Seitengefaess zu optimieren. Barbara P. Книга по Требованию  
2007 руб
When and how does diversity increase group performance?. A theoretical model followed by an experimental studyWhen and how does diversity increase group performance?. A theoretical model followed by an experimental study
The model also highlights three levels of psychological mechanisms (individual, dyadic and group-level) to explain how diversity can lead to augmented group performance. Marie-Elene R. Книга по Требованию  
2783 руб
An Economic Perspective Women and Information Technology.An Economic Perspective Women and Information Technology.
As information technology (IT) has exploded over the past decade, the need to cultivate and sustain a well-prepared and diverse labor force has become increasingly evident. Necati A. Книга по Требованию  
3233 руб
Development and Application of an Early Warning Model for CEE Countries An Early Warning Model for Currency Crises in CEE Countries.Development and Application of an Early Warning Model for CEE Countries An Early Warning Model for Currency Crises in CEE
Two multivariate probit regressions with all statistically significant economic variables on a (0,1)-distributed crisis variable were estimated. Franz S. Книга по Требованию  
2007 руб
An Examination of Lifestyle in the Information Society Beyond Post-Industrialism.An Examination of Lifestyle in the Information Society Beyond Post-Industrialism.
This book presents research that examines the differences in informatizationalized lifestyle across different demographic groups. Gary G. Книга по Требованию  
2415 руб
Customer-Relationship-Management im Maschinen- und Anlagenbau. Strategien fuer den After-Sales-Service in mittelstaendischen UnternehmenCustomer-Relationship-Management im Maschinen- und Anlagenbau. Strategien fuer den After-Sales-Service in mittelstaendischen
Zur Ermittlung der Optimierungsfelder wird eine Fallstudie zur Kundenzufriedenheit im After Sales Service durchgefuehrt, deren Erkenntnisse schliesslich zu praktischen Handlungsempfehlungen zur Serviceoptimierung Bianca W. Книга по Требованию  
2007 руб
Traveler Perceptions of Freeway Traffic Quality. An exploratory statistical analysis of highway level of serviceTraveler Perceptions of Freeway Traffic Quality. An exploratory statistical analysis of highway level of service
Several significant attributes in terms of traveler perceptions are identified through a modeling approach. Kasem C. Книга по Требованию  
2415 руб
A DRM Architecture Based on Open Standards. Contribution to an Architecture for Multimedia Information Management and Protection Based on Open StandardsA DRM Architecture Based on Open Standards. Contribution to an Architecture for Multimedia Information Management and Protection Based on Open
In order to achieve this goal, several standards and initiatives will be analysed and taken into account. Victor T.P. Книга по Требованию  
2783 руб
An Examination of a Multivariate Corroboration Index for Path Analytic Models Risky Predictions and Damn Strange Coincidences in Theory Appraisal.An Examination of a Multivariate Corroboration Index for Path Analytic Models Risky Predictions and Damn Strange Coincidences in Theory
Commonly, support or contradiction is based solely on the “reject” or “fail to reject” decisions that result from null hypothesis tests derived from aspects of theory. Kristine Y. H. Книга по Требованию  
2415 руб
An Autobiography of the Creative Writing Experience. How Metacognition in the Five Meta-Learning Domains Informs Creative WritingAn Autobiography of the Creative Writing Experience. How Metacognition in the Five Meta-Learning Domains Informs Creative
Shelley R. Книга по Требованию  
2415 руб
Software Ergonomics - Tailored Information. Design and Implementation of a Support Tool for Creating Multi-Modal User Assistance/Software ErgonomicsSoftware Ergonomics - Tailored Information. Design and Implementation of a Support Tool for Creating Multi-Modal User Assistance/Software
In a reverse engineering process the Corebank Information Center is analysed to see the problem in a linear text structure to provide personalised text for the users. Книга по Требованию  
2007 руб


на главную


+7 (495) 105-96-52

Киниги почтой www.bookin.org.ru Книжный интернет магазин bookin.org.ru доставка книг почтой