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 Total Quality Management Resource Manual. Effect on the Understanding and Perceived Effectiveness of Team Leaders and Managers
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Total Quality Management Resource Manual. Effect on the Understanding and Perceived Effectiveness of Team Leaders and Managers

автор Brown R. издательство Книга по Требованию Медико-биологические дисциплины
Cтраниц 68        мягкая обложка       
Аннотация:The theoretical framework used in this study was based on the work of W. Edwards Deming (1900-1993). Further research is recommended to adapt the TQM model for healthcare organizations. An extensive 6-month training program to prepare for the implementation of the TQM system had recently been conducted in the urban healthcare facility used for the investigation. Research study (2001) conducted in Panama City, Florida to investigate the effect of using a total quality management (TQM) resource manual on the understanding and perceived effectiveness of team leaders and managers in performance improvement activities. The subjects of the study were working with a newly implemented total quality management system. The premise of the study was to determine whether simplifying the information given to the TQM teams might enhance their effectiveness and understanding of the process. Total quality management, as a practice concept, has not proven to be highly effective in healthcare organizations.
Автор: Brown R.
Издательство: Книга по Требованию
Год:2009
Цена:
2007 руб
Нет в наличии
Поиск: Total Quality Management Resource Manual. Effect on the Understanding and Perceived Effectiveness of Team Leaders and Managers


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