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Customer Service: Building Successful Skills for the Twenty-First Century

автор Robert W. E. издательство The McGraw-Hill Companies Книги
Cтраниц 544        мягкая обложка       
Аннотация:Insights and tips are also provided for customer service supervisory personnel. It covers the concepts and skills needed for success in business careers, including listening techniques, verbal and nonverbal communication, and use of technology. Customer Service, 4/e by Lucas features how-to topics for the customer service professional. Emphasis is given to dealing with customer service problems and how to handle conflicts and stress.
Автор: Robert W. E.
Издательство: The McGraw-Hill Companies
Год:2009
Цена:
1825 руб
Нет в наличии
Поиск: Customer Service: Building Successful Skills for the Twenty-First Century
НОВЫЙ ГОД СИМВОЛ 2013 ГОДАУКРАШЕНИЯ
КАРНАВАЛ НА НОВЫЙ ГОД РАСПРОДАЖА
Ортомолекулярная медицина Orthomol Устрание причин заболеваний. Ортомоль это новый метод для лечения и профилактики болезней. Orthomol - ортомолекулярная медицина.
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